If you need to step back from communication for some time, inform your clients in advance. Even if you have set work hours, you must be available when your clients need you. This might mean being available for last-minute requests or being flexible with your schedule. Of course, you don’t want to be at your client’s beck and call 24/7. But if you can be reasonably available when they need you, it will go a long way in maintaining strong customer relationships. When you’re not in the same office as your clients, it’s even more important to keep the lines of communication open.
In this post, we will share essential tips for working remotely. Humans need connection, whether it is to family and friends or their co-workers at the office. With a remote position, it could be more challenging to maintain meaningful relationships with the rest of the team. https://remotemode.net/ Anastasiia Lastovetska is a technology writer at MLSDev, a software development company that builds web and mobile app solutions from scratch. She researches the area of technology to create great content about app development, UX/UI design, tech & business consulting.
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This aspect of their day is even more critical for remote workers, so they have open communication channels for guidance and support from management and the rest of the team. Focusing on productivity helps shift the conversation from “I want to work from home” to “Where can I be most productive for our business/ customers today? Measure at the start of the change programme and test again to track progress and ensure continuous improvement. Without doing so, we wouldn’t be able to deliver success for our clients as customer experience specialists. If you’ve ever dreamed of working from a faraway beach or a cafe in Europe, you’re far from alone.
With more ways to connect than ever, remote working is a trend that’s bound to continue. When employees talk about the benefits of working remotely, they often focus on the flexibility involved. Workers should know what your expectations are, but don’t get so bogged down in the https://remotemode.net/blog/12-tips-for-succeeding-in-working-remotely/ daily details that they need to log all activity from one minute to the next. Focus more on achieving outcomes, rather than internal processes – they’ll find their own methods of operation. Employees feel secure and are more productive when they know what your expectations are.
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The key is to be intentional about your interactions and make the most of the tools available. Be sure to thoroughly test any new remote customer management technology before implementing it. If you practice active listening, you’ll be able to provide much better customer service. Your customers will feel heard and valued, and they’ll be more likely to do business with you in the future. Send a handwritten note or small gift to let your clients know you’re thinking of them.
What is one of the biggest struggles to working remotely?
- Unplugging after work. There's a common misconception that remote workers are slackers.
- Managing your time effectively.
- Team communication.
- Productivity and organization.
- Working from different locations or time zones.
- Dealing with cultural differences.
- Technical Problems.
All over the world, the only, or the main contact people have with their remote co-workers is by conference call, or email. Striking a balance is key – it’s very, very easy for home-workers to spend 8 hours stretches (or longer) glued to the computer when deadlines are looming. Getting up, moving around and building time into your schedule to go out for lunch are all to be strongly recommended. If, like me, you find it hard to switch off and walk away, adding in a reminder to your email calendar to take 30 minutes away from the screen can be a useful reminder.
Keep a work-life balance
We pride ourselves in having established successful strategies around mental health and realise the need for greater awareness. If you would like to find out how we can help with your recruitment needs, please contact your local Page Personnel office or submit a job spec today and one of our expert consultants will be in touch. Of course, working from home brings its own challenges – and if you’re not careful the boundaries between work and life can easily get blurred. Also, not everybody is suited to working from home – in fact, if employees are not set clear expectations, or given too much work, in some circumstances some people may find it stressful and isolating.
- If these interactions can be done via video, this helps provide a friendly face for your new recruit and creates a more personal approach.
- This will promote work well-being — which has a huge impact on feelings of psychological safety.
- Without steady schedules, the lines between work and personal time can get blurred and be stressful to get right.
- Another key to maintaining solid relationships is being responsive to their needs.
The job listing should also be clear regarding the role being remote-based and the expectations of this. Spending time creating an effective job listing for your remote role will quickly define who you are looking for. The pandemic, for all its world-changing impacts, accelerated the adoption of remote working.
Focus on the goal, not the process.
If others in your household are working, consider whether you would find a co-working-style set up on a kitchen table more motivating or whether separate spaces could help with concentration. It may even be that you mix things up and move to different locations throughout the day – which might be a necessity if you have children around, too. To further engage with your employees, use remote work collaboration channels, from Zoom to Slack.
It’s good when you and your team have a clear plan of tasks, according to which you can work and, for example, at the end of the day, call the whole team and check where each of you is now. If you feel low or are struggling with feelings of isolation, there is support and advice available. Remind them that you still have work to do and need quiet time to do it, and share your schedule.